UC San Diego Health - MyPath Mobile Application

Terms & Conditions for Access

Last Updated: April 3, 2023

UC San Diego Health is pleased to offer you the ability to view parts of your medical record and interact with your physician's office online by using MyPath. This web app and related services are subject to compliance with the terms and conditions set forth below. Please read the following information carefully. Your continued use of this app will indicate your agreement to be bound by the terms and conditions set forth below. If you do not agree to be bound by these terms and conditions, promptly exit this app.

Your privacy is important to us. UC San Diego Health will use your confidential medical information in order to provide you with healthcare services. We take many precautions to maintain your confidential medical information in strict confidence and will not purposely disclose any information regarding you to any unaffiliated third party unless you authorize that person to receive your information, or the information is permitted to be disclosed by law. Please review our Notice of Privacy Practices for more information about how we gather, use, and protect your confidential medical information. For more information about how we collect, use, disclose, and otherwise process your personal information, please review our Privacy Policy.

A. Use of MyPath

NEVER make any communications requiring urgent attention using MyPath. Staff do their best to read and respond to requests within three business days. However, delays can occur based upon volume and availability of staff. Therefore, for all urgent medical matters, contact your health care provider's office immediately, go to an emergency room, or call 911.

B. Eligibility

To be eligible to participate in MyPath, you must meet the minimum age requirements and you must be an active patient of a health care provider within our organization who has elected to offer MyPath to his/her patients.

C. Activation and Login

MyPath is designed as a secure Internet-based environment through which you may receive confidential medical information about yourself. MyPath uses your MyUCSDChart login username and password, so you must sign up and activate your MyUCSDChart account to log in to MyPath. Please DO NOT SHARE your password with anyone. The individual username and password you choose are the keys to protecting the confidentiality of your information. You are responsible for remembering your username and password and for keeping them confidential.

Through MyPath you may register for supportive services classes. For all urgent medical matters, contact your health care provider's office immediately, go to an emergency room, or call 911.
You MUST provide us with your email address when activating your account and keep your email address current in our system. No confidential information will be sent to your email, but you may receive supportive service and other reminders and alerts. You therefore MUST verify and update your email address to ensure that you receive notification of newly released information in a timely manner.

D. Electronic Communications

Your health care provider may choose to select an associate to help manage communications. These may include nursing or other administrative staff who review communications. Therefore use of MyPath secure communications may not be appropriate if the message includes sensitive information that you would only wish to discuss directly with your provider.
All communications using MyPath are carried over a secure, encrypted connection.
Communications you send via MyPath may become part of your permanent legal medical record at the discretion of the physician or support staff. Once a communication is made part of your permanent medical record, it will be accessible to current and future health care provider(s) and staff members who are appropriately involved with your care.
You understand that when you receive communications delivered via MyPath, you will not receive duplicate written reports of this information from our organization.

E. Medical Record Data

As we provide your health care, we are required to maintain documentation of your medical history and communications.
NOT ALL of your medical record may appear in MyPath. Posting of information is at the discretion of your individual health care providers(s) and our organization.
Your health care provider(s) will maintain and update your electronic record at each office visit. However, if you believe any information displayed in MyPath is not accurate, you are encouraged to notify your clinic.

F. Information Does Not Constitute Medical Advice

Our organization assumes no responsibility for how you use the information you obtain from this app. You should consult with a physician or other health care provider regarding your own condition and how this app content may or may not apply to you. You may be accessing your own medical information via the MyPath application and may wish to communicate with one of your health care providers about that or related information. Neither MyPath nor any other application available through this app is a substitute for appropriate and timely contact with your health care provider. This app is not a substitute for consultation with your health care provider. You should never change or stop any course of treatment prescribed by your health care provider without first consulting him or her.

G. Termination of Access

Our organization may restrict or terminate your access to MyPath at any time. If access is restricted for planned maintenance of the MyPath system, every effort will be made to communicate downtime to all users in advance. However, there may be reasons to restrict access to MyPath without advance notice. If your use of MyPath violates these Terms and Conditions, we reserve the right to permanently terminate your access to MyPath.

H. Restrictions on Use and Ownership

All pages within this app and any material made available for download are the property of our organization. The content on the app is provided for our patients only. Our organization name and its associated logo are the trademarks and service marks of our organization. All other trademarks, service marks, and logos used in this app, including but not limited to MyChart and Epic, are the trademarks, service marks, or logos of their respective owners. Nothing on this app should be construed as granting any license or right to use any trademark, service mark, or logo displayed on this app without the express permission of our organization or the third party that may own the trademark, service mark, or logo.

Our organization grants a limited license to each user to make personal use only of the app and the associated services in accordance with these terms and conditions of use. This license expressly excludes, without limitation, any reproduction, duplication, sale, resale or other commercial use of the app and the associated services, making any derivative of the app or the associate services, the collection and use of user email addresses or other users information, including, without limitation, health information or any data extraction or data mining whatsoever.

I. Accuracy and Integrity of Information

Although our organization attempts to ensure the integrity of the app, it makes no guarantees whatsoever as to the correctness or accuracy of the app. It is possible that the app could include typographical errors, inaccuracies or other errors. In the event that an inaccuracy arises, please inform us so that it can be corrected. Information contained on the app may be changed or updated without notice.

J. Links to Other apps

Our organization makes no representations whatsoever about any other web site that you may access through this app. When you access an external site, please be advised that it is independent from our organization, and that our organization has no control over the content on that site. Our organization does not endorse or accept any responsibility for the content or use of any other linked app or site. If you decide to access any third party sites linked to this app, you do so entirely at your own risk.

Questions or Complaints

If you have any questions or concerns about this Notice, please contact UC San Diego Health

Patient Experience
UC San Diego Health
200 West Arbor Drive, Mail Code 8916
San Diego, CA 92103 - 8916

Call 619-543-5678 or fax 619-543-6817; E-mail: welisten@ucsd.edu.